FAQ

Do you have burning questions?

We take pride in answering your questions and ensuring that you
feel secure throughout the entire user process on our
Well-being Learning Platform. That’s why we have gathered our most
frequently asked questions here – we hope these answers can be helpful.

How do I get started with using the platform?

What are the competency courses based on?

Helpful tips before starting the competency courses

What is Benefix’s mindfulness stress-reducing breathing exercise?

Are my personal details secure on the platform?

Can I share my results or certificates with others?

What should I do if I forget my password?

How do I access the platform?

How can I ensure I remember to take the course daily?

Tips if you encounter technical problems with your browser:

How do I get technical support if I experience issues?

System Updates – Here you can find information about upcoming planned maintenance tasks on our platform:

Did you find the answer to your question?

Write to our support, and we will do our best to respond as quickly as possible. The average response time is 4 hours.

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